The State of Quintana Roo and its government leaders are committed to maintaining the safety of its destinations and continue to take proactive steps towards this goal. This includes modernizing its police and security services, investing in technology including 3,000 surveillance cameras with 1,800 in the Cancun hotel zone, upgrading operations centers, partnering with members of the tourism industry to share international best practices, and providing assistance 24/7 to visitors whenever necessary. We recommend all visitors download the Guest Assist App provided by the Quintana Roo State Tourism Ministry. The app, available on both iOS and Android devices, provides information and guidance, as well as 24-hour assistance via trained staff available who speak a variety of
different languages, as well as contact information for a variety of other support agencies, consulates and more. Guest Assist can be found at: https://guestassist.mx
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